Woswobi - Where talents blow

Privacy Policy

How Woswobi collects, uses, and protects your information · Effective Date: 16 May 2026

Woswobi ("Woswobi," "we," "us," or "our") operates the platform available at woswobi.com and any associated mobile or web applications (collectively, the "Platform"). We respect your privacy and are committed to protecting your personal data in compliance with the Nigeria Data Protection Act 2023 ("NDPA"), the Nigeria Data Protection Regulation 2019 ("NDPR"), and other applicable laws.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the rights you have over your data. By using the Platform, you confirm that you have read and understood this Policy.

1. Who We Are

Woswobi is a hyper-local platform built for users and communities across Nigeria. We provide a trusted ecosystem for peer-to-peer commerce, digital engagement, and online interactions. For the purposes of the NDPA, Woswobi is the data controller of the personal data processed through the Platform.

If you have questions about this Policy or wish to exercise any of your rights, contact us at support@woswobi.com.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Full name, email address, phone number, password, date of birth and profile details.
  • Verification Information: Identity documents or verification data used solely for identity confirmation and deleted after verification.
  • Profile Information: Profile photo, bio, preferences, and optional details.
  • Marketplace Listings: Videos, descriptions, and video details.
  • Communications: Messages, support requests, and interactions on the Platform.
  • Content Data: Any content you upload, post, or share.

2.2 Information Collected Automatically

  • Device Data: Device type, operating system, browser type, and identifiers.
  • Usage Data: Pages visited, clicks, interactions, and activity logs.
  • Location Data: Approximate or precise location where permitted.
  • Cookies & Tracking: Used to improve performance and user experience. See our Cookie Policy at woswobi.com/cookie-policy.

2.3 Information from Third Parties

  • Payment providers for transaction processing and fraud detection.
  • Identity verification partners for user verification.
  • Third-party login providers for authentication data.

3. Lawful Bases for Processing

  • Contract: To provide services you request.
  • Consent: Where you have given permission.
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interests: For fraud prevention, security, and service improvement.

4. How We Use Your Information

  • To create and manage accounts and user profiles.
  • To operate your account and platform services.
  • To improve platform functionality and user experience.
  • To detect and prevent fraud and abuse.
  • To send service notifications and updates.
  • To comply with legal obligations.

5. Data Minimisation and Verification Data

  • Verification documents are deleted after confirmation.
  • We retain only necessary data for operations.
  • We store only verification status and timestamps.

6. How We Share Your Information

We do not sell your personal data. We only share data in the following cases:

6.1 With Other Users

  • Profile name, photo, and public activity may be visible to other users.
  • Transaction participants can view necessary contact and profile information.

6.2 With Service Providers

  • Payment processors for transactions.
  • Cloud hosting and infrastructure providers.
  • Analytics and support tools.

6.3 Legal Requirements

  • When required by law, regulation, or court order.
  • To protect rights, safety, or prevent fraud.

7. International Data Transfers

Some data may be processed outside Nigeria under appropriate safeguards such as contractual clauses and legal protections.

8. Data Retention

  • Account data retained while active.
  • Transaction records retained as required by law.
  • Messages retained for limited periods.

9. Your Rights

  • Access, correct, or delete your data.
  • Withdraw consent at any time.
  • Object to processing in certain cases.
  • Lodge complaints with regulatory authorities.

10. Security

  • Encryption and secure storage systems.
  • Access control and authentication measures.
  • Monitoring for suspicious activity.

11. Children and Age Requirement

The Platform is intended for users aged 18 and above. We do not knowingly collect data from minors.

12. Automated Decision-Making

Some automated systems may assist in moderation, scoring, or decision-making, with human oversight available where required.

13. Changes to This Policy

We may update this Privacy Policy from time to time and notify users when necessary.

14. Contact Us

For privacy questions or requests, contact us at support@woswobi.com.